Espria Reduces IT-Budget without Impacting Quality of IT

Espria is a large healthcare provider based in Meppel, Netherlands with more than 1,000 locations in 230 municipalities across the nation, serving over 100,000 patients per year. The organization’s mission is to strengthen the resilience and self-reliance of people who need day-to-day assistance. Espria achieves this by supporting people who, due to accidents, illness, chronic conditions, handicaps, or aging, are not completely self-sufficient.

Given the nature of its business, many of Espria’s caregivers are mobile, visiting patients in their homes to provide care and services. Additionally, the organization provides housing for people who are over 55 or have disabilities. With nearly 27,000 apartments and 17,000 nursing facilities in 174 municipalities, Espria maintains a large, complex network of housing.

Espria wanted to automate many routine IT tasks, eliminating the need for caregivers to even send a service ticket to IT. Caregivers would have access automatically to the applications and services they needed when they needed them, based on their roles and context. Equally, caregiverscould request access to applications and services through a self-service portal enabled by Ivanti

Read the case study to discover how Espria was able to achieve this with Ivanti.