CASE STUDY

How a Leading Web Hosting Platform Increased Customer Satisfaction by 30%

Write excellent customer communications with Grammarly

Your customers expect professional, human interactions with your brand. 

According to Zendesk, 75% of customers will spend more with a company that offers a great experience. And rockstar customer communication is the key to delivering high-scoring customer experiences.

The Global Escalation Manager at Pivotal says, “In today’s business environment, you often only get one shot to be understood, especially with CEOs and Fortune 500 customers. Using Grammarly Business has helped our team create the best first impression with our communication to those customers, which has led to us having more impact and credibility when resolving critical issues.”

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