Using the Digital Agility Model to Improve Customer Experience

By Episerver Product Strategists: Ed Kennedy, Greg Moore, Jeffrey Cheal and Marc Bohnes

Customer expectations of online experiences are continuously increasing. How well you can meet customer expectations defines your company’s digital agility.

Are you meeting only basic expectations with limited technology, or are you highly responsive to what your customers want? Episerver’s new whitepaper helps you find the right path forward for your company.

The whitepaper examines how four key technologies can affect your digital agility: web content management, digital commerce, personalization and campaign management.

Download the Report